Series Descriptors
PerformWare Learning is a revolutionary
competency-building solution based on the principles of
Poly Modal
Learning, the next generation of brain-based learning. Participants
will learn more, faster, and with greater desire (motivation) than other
training systems. Each blended learning workshop is content validated,
fully customizable by you or us in Microsoft Word
®
and PowerPoint
®, with the option to include an eLearning
component for individual study, reducing the classroom time required
for content delivery.
Organized according to the five (5) series of
courses, each course contains a valid level one,
two and three evaluation, self and group assessments, expert learning
models (knowledge), proven job aids, and competency building essential
actions (skills); everything the new or experienced workshop facilitator
needs to deliver an outstanding participant learning experience that
gets results. Imagine your total savings in both time and money! Each
PerformWare LearningTM series of courses includes
the following:
- A 70+ Page Participant's Performance Guide
- A 100+ Page Fully Scripted Facilitator's Guide
- A Fully Animated Color PowerPoint®Presentation
- Level 1 Standard Workshop Evaluation
- Levels 2, 3, and 4 Fully Integrated Evaluations
- An "Introduction to Poly Modal Learning" Article
- The Skills Reinforcement Process (S.R.P.)
- The Manager's Coaching Brief Process
- Multiple Behavioral Self-Assessments
- Handouts and Small Group Activities
- A Welcome Letter for Participants
- A Performance/Learning Contract
- A How to Customize PerformWareTM Guide
- Much More!!!!
Series One – Master Personal Performance
Many skills involve other people, but the "self" skills in this series are performed by the individual
without visible actions. Employees use knowledge, follow behaviors and competencies, and maintain
the right attitude, enabling them to thrive. These modules ensure position competence and are the
foundation to learn and master other critical job and life skills.
Available Series One Courses
- 101 Act with Purpose (Visioning) – 4 HRS
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102 Set Goals to Manage Conflicting Priorities – 4 HRS
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103 Master Your Time – 4 OR 8 HRS
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104 Thrive on Change – 4 OR 8 HRS
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105 Make Effective Decisions – 8 HRS
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106 Solve Everyday Problems – 8 HRS
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107 Think Outside of the Lines – 8 HRS
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108 Thrive at Work – Varies
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109 Act with Ethics and Integrity – 8 HRS
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110 Master Essential Business Math – 8 HRS
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111 Motivate Yourself – 8 HRS
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112 Act Safely in the Work Environment – 4 OR 8 HRS
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113 Take Charge of Your Career – 8+ HRS
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114 Be a Successful Team Member – 8 HRS
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115 Master Essential Business Finance – 8 HRS
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116 Support Process Redesign (Performer) – 8 HRS
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117 Prevent On-the-Job Harassment – 4 HRS
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118 Overcome Stress – 4 OR 8 HRS
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119 Build Your Self-Esteem – 4 OR 8 HRS
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120 Position Your Career Skills – 4 OR 8 HRS
Series Two – Master People Interaction (Emotional Intelligence)
As organizations become more customer-oriented, cross-functional and team based,
mastering "flexible" communication and building and sustaining positive interpersonal relationships
is critical to personal and professional success. The content modules in this series develop the
awareness, knowledge, and skills to build and sustain positive, win-win interpersonal relationships.
Available Series Two Courses
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THE GREAT Relationship SERIES
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201 Prepare for Great Relationships – 8 HRS
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202 Build Great Relationships – 8 HRS
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203 Network Yourself – 8 HRS
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204 Build Great Relationships at Work – 8 HRS
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205 Confront Others Effectively – 8 HRS
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206 Value Diversity & the Contributions of Others – 8 HRS
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207 Overcome Difficult Behaviors P – 4 HRS
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THE GREAT COMMUNICATOR SERIES
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211 Practice the Science of Great Communication – 8+ HRS
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212 Listen Actively to Really Hear – 8 HRS
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213 Persuade and Influence Others P – 8 HRS
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214 Present Like a Pro – 16 HRS
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215 Assert Your Needs – 4 OR 8 HRS
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216 Give Constructive Feedback – 8 HRS
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217 Keep Your Boss Informed – 6 OR 8 HRS
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218 Ask Others for Help – 4 HRS
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219 Conduct Win-Win Negotiations – 16 HRS
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220 Master Essential Business Writing – 8 OR 16 HRS
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221 Deliver Great Customer Service – 8 OR 12 HRS
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222 Sell Through Needs & Relationships – 16 OR 24 HRS
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223 Master Style-Based Selling P – 8 HRS
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224 Master the Telephone – 4 OR 8 HRS
Series Three – Ensure (Enable) People Performance
Great organizations are run by great managers. Why? Because managers must achieve business
goals by creating the systems and processes that allow people to not only thrive but also achieve
their potential.
Based on the best-practice Six-P Competency model and the groundbreaking Factors-X Model of
Human Performance, the powerful concepts, best-practice techniques, and simple tactics presented
in this series will enable both new and seasoned managers to easily and effectively improve people
performance, increase engagement, and unleash the potential and "discretionary effort" of all staff.
Available Series Three Courses
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THE GREAT MANAGER SERIES
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301 Transition Successfully to Management – 16 HRS
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302 Achieve Results Through Leadership – 8 HRS
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303 Apply the Principles of Employment Law – 8 HRS
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304 Master the X-Factors of Human Performance – 4 HRS
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305 Establish Performance Expectations/Standards – 8 HRS
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306 Hire for Critical Competencies P – 8 HRS
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307 Provide Clear Work Direction (Delegation) – 8 HRS
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308 Develop Performer Job Competencies – 8+ HRS
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309 Give Interim Performance Feedback P – 4 HRS
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310 Provide Real-Time Communication & Data P – 4 HRS
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311 Motivate Through Clear Consequences – 4 HRS
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312 Conduct an Effective Performance Conference P – 8 HRS
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313 Identify True Performance Barriers – 8 HRS
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314 Coach for Enhanced Performance – 8 HRS
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315 Correct Negative Performance Behaviors P – 8 HRS
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316 Remove Work System Performance Barriers P – 8 HRS
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317 Plan for Enhanced Performance (Planning) – 4 HRS
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318 Assist Performers in Their Career – 4 HRS
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319 Manage a Great Sales Team – 16 HRS
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THE WORKPLACE CULTURE & CHANGE SERIES
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320 Manage Workplace Change – 8 HRS
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321 Develop Creativity & Innovation in Others – 8 HRS
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322 Resolve Employee Conflict – 8 HRS
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323 Create a Positive Work Environment P – 8 HRS
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324 Manage a Diverse Workplace – 8 HRS
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325 Build a Great Work Unit Team – 8 HRS
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326 Master Participative Management – 8 HRS
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327 Deploy Process Redesign – 8 HRS
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328 Maximize Employee Engagement – 8 HRS
Series Four – Enable High Performing Teams
Many of today's highest performing organizations use teams and teaming as the primary structures to
quickly marshal and focus resources. The modules in this series enable team members (participants),
leaders and facilitators to thrive in a teaming or team based environment where decision-making,
problem solving and relationships have the added complexity of depending on others to ensure a
successful outcome!
Available Series Four Courses
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THE GREAT TEAM LEADER/FACILITATOR SERIES
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401 Launch a Great Team – 8 HRS
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402 Make Effective Team Decisions – 8 HRS
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403 Solve Everyday Team Problems – 8 HRS
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404 Lead Effective Meetings – 8 HRS
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405 Develop Team Members – 4 HRS
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406 Resolve Team Conflict – 8 OR 12 HRS
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407 Keep the Team on Track – 8 HRS
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408 Build a Great Team – 4 or 8 HRS
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409 Facilitate Great Teams – 16 HRS
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410 Facilitate Teams Through Challenging Times – 8 HRS
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411 Sponsor a Great Team – 4 HRS
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THE GREAT PROJECT LEADER SERIES
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420 Practice the Basics of Great Project Mgmt – 8 HRS
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421 Manage Great Projects – 24 OR 32 HRS
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422 Manage the Complex Project – 16 HRS
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423 Lead Successful Project Teams – 8 OR 12 HRS
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THE M.e.TR.I.C.™ PROCESS REDESIGN SERIES
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431 Practice the Principles of Process Redesign – 8 HRS
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432 Master the M.e.TR.I.C.™ PR Roadmaps – 8+ HRS
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433 Master PR Tools & Techniques – 16+ HRS
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435 Collect & Measure Customer Satisfaction Data–8 HRS
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436 Map and Document Work Systems – 8+ HRS
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438 Handle Data With Ease – 8 HRS
Series Five – Ensure Organizational Excellence
Today's complex business environment means that simple solutions may no longer be sufficient
to achieve aggressive desired business outcomes. Executives and internal thought leaders must
balance conflicting stakeholder requirements while efficiently and effectively delivering results; day
after day, month and after month, year after year! This series is for senior staff that must manage in
the present with an eye on the future. Each module interweaves relevant systems theory and "best
practice" research to ensure participants can ask the right questions and design the right solutions
that achieve long-term organizational results.
Available Series Five Courses
- 501 Master Strategic Planning & Thinking (Mgmt) – 16+ HRS
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502 Develop Business Plans That Achieve Competitive Advantage – 8+ HRS
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503 Develop Unit Operational Plans and Budgets – 8+ HRS
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504 Make Strategic Decisions – 8 OR 16 HRS
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505 Establish Actionable Performance Measures – 8 HRS
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506 Lead Strategic (Transformational) Change – 8 HRS
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507 Create a Culture of Excellence – 8 HRS
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508 Apply the Science of Systems Thinking – 8+ HRS
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509 Communicate Strategically – 4 OR 8 HRS
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510 Manage Strategic Alliances – 8 OR 16 HRS
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511 Network the Corporation – 8 HRS
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512 Clarify the Role of the Board – 8+ HRS
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513 Prepare for the Malcolm Baldrige Award – 8 OR 16 HRS
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514 Deploy High Performing/Self-Directed Teams – 8 HRS
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515 Overcome Organizational Conflict – 8 OR 16 HRS
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516 Manage Effectively Across Functions – 8 OR 16 HRS
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517 Master Strategic & Systemic Innovation – 8 OR 16 HRS
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518 Position Your Product or Service – 8 OR 16 HRS